Short Description of Shipping policy

Free Shipping From Local Warehouse by BURCHDA Official.

BURCHDA Official Store ship E-bikes to all EU countries (Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden, with the exception of the Swift S1) and UK.

We also support shipping accessories to all European countries and the United States, UK. (Some accessories will ship from China, this will be marked on the product page).

Other region users please check with us first to confirm whether delivery is possible before placing an order.

This method of shipping is the best option we have to keep prices low for you and shipping times reasonable.

All orders will be processed in 1-2 business days. Shipping usually takes 3-7 business days.
Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected date due to the invalid address, customs clearance procedures or other causes.

When products need to be shipped from Chinese factories, we will clearly indicate this on our website. In this case,we will arrange shipment from China factory with international shipment (ships by sea), it will take around 45-50 days (Extra shipping fees may apply based on countries), and we will communicate with the customer via email.

If the shipping service provider shows your package(s) has delivered but you did not receive it, please contact the service provider as well as support@burchda-official.com as soon as possible, and we will assist in all possible ways.