How to repair or replace your burchda e-bike, local repair locations

We try our best to make our BURCHDA electric bicycles of reliable quality so that you can travel worry-free.
We try our best to make our BURCHDA electric bicycles easy to repair, with plug-in replacement of motors, instruments, batteries and other parts.
We have uploaded numerous operation videos on the website so that users can refer to the videos for operation.

Excellent after-sales service is an essential capability for an E-BIKE merchant.

In addition to providing professional remote guidance, we have also set up professional repair points in Europe, such as the city of Prato in Italy.

Consumers can send items that need to be returned or exchanged to a repair point, or go to the repair point themselves. If your BURCHDA electric bicycle is within the warranty period, we will provide you with free service.
If your bike is out of warranty, we will provide you with free guidance and you can purchase original parts from our official website.

Please note that the above terms are only valid for the https://burchda-official.com/ website.

For bicycles purchased from other dealers, you must first apply for after-sales service from the dealer.


To reduce unnecessary trouble, we recommend everyone to purchase at https://burchda-official.com/.

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